As I have pointed out before, one of the best things about marketing on the internet is the ability to watch the results of ads and to see what is working and what isn’t. However, as Andy Atherton at Advertising Age has pointed out, that’s really not the big selling point anymore. It’s not very surprising that the biggest selling point to market on the web is that it reaches the most customers. Yet companies still spend 95% of branding money in offline channels. It seems really odd that companies fail to act on web advertising with more capital. Now, there are those that notice it. Certainly, if you noticed CNN or the NY Times homepage this Monday were covered with a banner ad at the top half for Apple, and we have discussed how Porsche capitalized on mobile advertising.
As Atherton notes, the internet advertising industry has grown faster than any other medium before it. It still has ways to go. Is it the uncharted territory of high dollar web campaigns that have companies sticking to traditional but declining mediums like radio and print? Possibly, but I believe that is also that the people with the know how and chutzpah aren’t out there yet. In a medium that is just barley 15 years old it means that at most, online marketers have probably a decade of experience under their belts. Which might seem like a lot but, given how fast the industry and medium has developed it really isn’t.
Online marketers are continually struggling to find out what works because they have so many options. We now know pop-up ads are a quick way to irritate the customer, but how long did it take to find out something thats so obvious? It isn’t like TV had been, your option was a commercial or sponsor a show, the end. Banner ads, text ads, flash ads, viral video, YouTube, Twitter, Facebook, etc. The list can go on, and just because it works for company A, doesn’t mean it will work for Company B.
Online marketers are now faced with the largest demographic of any medium, and they don’t know how to handle it. You are now starting to see colleges offering degrees in eMarketing and eCommerce and even still these degrees can change frequently. You will start to see companies advertise online more but not because they are figureing it out, but because print and radio and to a lesser extent TV aren’t working as well as they should.
Advertising Age: Digital Marketing: Is it time to forget Measurement?